Who?
Hain Celestial is one of the largest manufacturers of natural and organic products in the United States.
Across the grocery and personal care categories, Hain’s brand portfolio reaches millions of customers
every year.


What?
Hain Celestial’s business was negatively impacted by an outsized number of chargebacks. Chargebacks
were incurred due to product compliance gaps and supply chain inefficiencies.


How?
We implemented a short-term and long-term plan which provided product-level action items to reduce
chargeback deductions

Result
Over a 6-month period, we worked with Hain to help reduce chargeback deductions by 55%

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